Parent Pay

From 15th March we will be using Parent Pay to take payments for school meals, trips and visits and any other payments to school.

This will mean that payments to schools will be made on-line through ‘ParentPay’ or through the ‘PayPoint’ facilities located in your local shops and post offices.

Parents on the current Civica system will receive a letter (via your registered email) from Wrexham School Meals this week explaining how to activate your new ParentPay account. If you need any assistance with setting up your account please contact the school’s meals service via schoolmeals@wrexham.gov.uk

This means that from 15th March cash payments will no longer be accepted by the school. As a parent/guardian you will have the options to make payment for products, extra paid activities or trips supplied by the school and school meals via Parent pay at parentpay.com or using any PayPoint location. You can find PayPoint Locations here.

We will no longer be able to take cash onsite for school meals, so please ensure your child’s account is in credit before they attend school.

Please note – if you are unable to make payment using the ParentPay website you can still make payment at PayPoint shops where you will need to scan the bar code on your letter. You will need a separate barcode for each child and please allow up to 48 hours for your account to be credited via the PayPoint network.

How to guides for parents

How to activate your account

How to pay for items? 

How to top up your account and then pay for items

How to view payment history

How to add a child to your account or merge two accounts together

How to update your username or password

How to make a meal or event booking

How to set up email and text alerts

How to make a withdrawal from your account

Parent Support FAQ


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